Shipping policy

SHIPPING & DELIVERY POLICY

At LUXORAAPPAREAL, we believe luxury should be accessible. That’s why we offer fast, reliable, and completely free shipping on every single order, with no minimum purchase required.

1. Always Free Shipping

We are proud to offer 100% Free Standard Shipping on all orders within the United States.

  • No Minimums: Whether you’re buying one bottle or ten, shipping is on us.

  • No Hidden Fees: The price you see for your fragrance is the price you pay at checkout.

2. Rapid Processing & Dispatch

We know you’re excited to receive your new scent. We work hard to get your order out the door as quickly as possible:

  • Handling Time: Orders are typically processed and shipped within 24 to 48 hours (excluding Sundays and Federal holidays).

  • Tracking: As soon as your label is printed, you will receive an automated email with your tracking number so you can follow your package's journey.

3. Estimated Delivery Times

Once dispatched, we utilize trusted US carriers to bring your order to your doorstep:

  • Standard Delivery: Typically arrives within 3–5 business days.

  • Please note: Delivery to remote areas, Alaska, or Hawaii may take an additional 2-3 business days.

4. Delivery Confirmation & Security

  • Proof of Delivery: We provide tracking for every shipment. Once the carrier marks your package as "Delivered," the order is considered legally fulfilled and complete.

  • Lost or Stolen Packages: LUXORAAPPAREAL is not responsible for "porch piracy" or packages stolen after successful delivery. If your tracking says "Delivered" but you cannot find your package, please contact the carrier or local authorities to file a report.

  • Address Accuracy: Please verify your shipping address at checkout. We cannot be held responsible for orders shipped to an incorrect address provided by the customer.

5. Damaged or Defective Items

Fragrance bottles are delicate. If your item arrives damaged or leaking:

  1. Notify us at [Your Email] within 48 hours of delivery.

  2. Provide your order number and clear photos of the damage and the shipping box.

  3. We will prioritize a replacement for any items damaged during transit.